Companion Card NSW logo


Promoting the rights of people with disability, who require a companion,
to fair ticketing at events and venues

Free call 1800 893 044
or
email companioncard@nds.org.au

 

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16,000 Cardholders in NSW since March 2009

 

The Companion Card allows people with a significant and permanent disability, who require attendant care for the rest of their lives, to participate in community activities and events without discrimination.

What is the Companion Card Program?

The Companion Card has been developed to reduce existing discriminatory ticketing practices of many entertainment, leisure and recreation venues/activities and services.


People with a disability, who require attendant care type support, are often required to pay two admission and/or booking fees; one for themselves and one for their companion. This has the effect of increasing the admission and/or booking price for the person with a disability.


How does it work?

The card has a photograph of the cardholder and can be presented when booking or purchasing a ticket at events and venues, provided the cardholder requires attendant care support in order to participate at that particular activity. The participating venue or service will issue the cardholder with a second ticket for their companion at no charge. Download additional information on using your Card and Children and Companion Card in Word (32KB) or PDF (233KB).

Visit the Companion Card Affiliates web page to view all participating organisations.


Companion Card Accepted Here image


Who is eligible?

The Companion Card is issued to residents of NSW with a significant and permanent disability who are unable to participate in most community based activities without significant assistance with mobility, communication, self care, planning and where the use of aids and other technologies does not meet those needs.

The card is only provided to people if their level of support is life-long and they meet all of the eligibility criteria. The card is not provided to people who require social support, assurance or encouragement.


The Companion Card is not means tested.

It will be issued to people who are assessed as meeting all of the following eligibility criteria -

  • severe or profound and permanent disability.
     

  • unable to participate in most community-based activities without significant assistance with:

    mobility
    communication
    self care
    planning and
    where the use of aids and other technologies does not meet those needs.

  • their level of support is lifelong.

Companion Card example frontCompanion Card example front


What if I don't qualify for a card?

The Companion Card is not for every person who has a disability. It will only be issued to people who are able to demonstrate that they will require attendant care for the rest of their life. There may be circumstances whereby a person may use the support of a companion but will not qualify to receive a Companion Card. Download more information in Word (25KB) or PDF (221KB).

 

 

COMPANION CARD APPLICATION FORM

 

Ring 1800 893 044 for an application form or download form here (PDF 425KB)


Companion Cardholder

Frequently Asked Questions (FAQ)

Download a copy of Companion Card NSW Frequently Asked Questions in Word (30KB) or PDF (95KB).

 

Cardholder Brochure

Download a copy of Companion Card NSW Cardholder Brochure in English PDF (3MB)

Download a copy of Companion Card NSW Cardholder Brochure in Vietnamese PDF (7MB)

 

Cardholder Handbook

Download a copy of Companion Card NSW Cardholder Handbook in PDF (4MB).

Click to Download Cardholder Handbook


Replacement Cards

You may request a replacement card if:

  • You lose your Companion Card;
  • Your Companion Card is stolen or damaged;
  • You change your name;
  • Your photograph needs to be updated.

Download a copy of the Companion Card NSW Replacement/Change of Details Request in PDF (297KB).


Feedback and Complaint Handling Process

Download a copy of Companion Card NSW Feedback and Complaint Handling Process in PDF (269KB).


Terms and Conditions

Download a copy of Companion Card NSW Terms and Conditions in Word (30KB) or PDF (93KB).

 

Copyright © 2009